Terms & Condition + Refund & Return Policy

Effective Date: 24-10-2022

Welcome to Modern Gadget BD! These Terms & Conditions govern your use of our website and your purchase of products from us. By using our website, you agree to these terms in full.

Terms & Conditions

1. Website Use

By using www.mgbd.xyz, you agree to provide accurate and current information. You must not use this website for fraudulent or illegal purposes.

2. Product Information

We make every effort to provide accurate product descriptions, images, and specifications. However, colors, packaging, or minor design features may differ slightly due to lighting or screen display variations.

3. Orders and Payments

  • Orders are confirmed only after full payment is received.

  • We reserve the right to cancel an order in case of product unavailability or pricing errors, with a full refund.

  • All payments are processed securely via trusted payment partners.

4. Shipping and Delivery

  • Standard delivery time is 2–7 business days, depending on your location.

  • Delays caused by courier services, weather, or other factors are beyond our control, but we will assist where possible.

5. User Account

If you create an account on our site, you are responsible for maintaining the confidentiality of your login credentials and all activities under your account.

Refund & Return Policy

At Modern Gadget BD, customer satisfaction is our priority. Please read the following policy before placing an order.

1. Eligibility for Returns

You may request a return or replacement if:

  • The item is defective or damaged upon arrival.

  • You received the wrong product.

  • The product is unused, unopened, and in its original condition.

Return requests must be made within 3 days of delivery.

2. Non-Returnable Items

We cannot accept returns for:

  • Used or damaged items caused by customer mishandling.

  • Electronic gadgets with signs of wear, missing accessories, or removed packaging.

  • Discounted or clearance items (unless defective).

3. Refund Process

  • Once the returned item is received and inspected, we’ll notify you of the approval status.

  • Approved refunds will be issued to your original payment method within 7 business days.

  • Shipping charges are non-refundable unless the return is due to our error.

4. Damaged or Wrong Products

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery.

  • Email clear photos of the product and packaging to info@mgbd.xyz.

  • We will offer a replacement or a full refund after verification.

5. How to Request a Return

Please email us with:

  • Order ID

  • Reason for return

  • Product photos (if applicable)

Send your email to: info@mgbd.xyz

6. Contact Information

If you have any questions or concerns about your order or our policies: